Privacy Policy

Your privacy is important to us. Learn how AeroRobust collects and protects your information.

At AeroRobust, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform. By accessing or using AeroRobust, you agree to the terms of this policy.

1. Information We Collect

We collect information to provide better services to all our users. This includes:

Personal Information

  • Name, email address, and phone number
  • Location and preferred work areas
  • FAA and IA credentials and certification details
  • Profile photo and resume/CV

Account Information

  • Username and secure password
  • Account type (mechanic or contractor)
  • Subscription status and billing history
  • Communication preferences

Job-Related Information

  • Job applications and application history
  • Messages exchanged with contractors or mechanics
  • Saved jobs and favorite mechanics
  • Interview and hiring status

Payment Information

Credit card and payment details are securely processed through our third-party payment processors (Stripe, PayPal). We do not store your full payment information on our servers.

Usage Data

  • Browser type and version
  • IP address and device information
  • Cookies and similar tracking technologies
  • Pages visited, time spent, and interaction data

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our platform:

  • Platform Services: Provide and operate the AeroRobust platform, including job postings, messaging, and profile management.
  • FAA Verification: Verify mechanic credentials through the FAA Airmen Registry to ensure certification validity.
  • Subscription & Payments: Process monthly subscriptions, platform fees, and payment transactions.
  • Communications: Send job alerts, message notifications, account updates, and marketing emails (you can opt out anytime).
  • Security & Fraud Prevention: Detect and prevent unauthorized access, fraud, and abusive behavior.
  • Platform Improvement: Analyze usage patterns to improve user experience, features, and performance.

3. Sharing Your Information

We understand the sensitivity of your personal and professional information. Here's how we handle data sharing:

Mechanics

Your profile information and FAA/IA verification details are only shared with contractors when you submit a job application. Your contact information is shared only when you choose to respond to a job opportunity.

Contractors

Your company information and job listings are only visible to mechanics browsing or applying to positions. Contractor contact details are shared only with mechanics you choose to engage with.

Third-Party Service Providers

We work with trusted third-party providers for:

  • Payment processing (Stripe, PayPal)
  • Email and notification services
  • Analytics and website optimization
  • Customer support tools

These providers are bound by confidentiality agreements and are only permitted to use data as necessary to provide services to us.

Legal Requirements

We may disclose your information when required by law, regulation, or legal process, such as in response to a court order or subpoena. We may also disclose information to enforce our Terms of Service or protect the rights, property, or safety of AeroRobust, our users, or others.

4. Security

We implement robust security measures to protect your personal information:

  • Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS technology.
  • Secure Storage: Personal data and FAA/IA documents are stored on secure servers with controlled access.
  • Access Controls: Only authorized personnel have access to personal information, and access is logged and monitored.
  • Regular Audits: We conduct regular security assessments and vulnerability scans to ensure our platform remains secure.

Important: While we take every precaution to protect your information, no method of electronic storage or transmission is 100% secure. You are responsible for keeping your account credentials confidential and should not share your password with anyone.

5. Cookies and Tracking

AeroRobust uses cookies and similar tracking technologies to enhance your experience and gather usage data:

Types of Cookies We Use

Essential Cookies:

Required for basic platform functionality, such as logging into your account and maintaining your session.

Analytics Cookies:

Help us understand how visitors interact with our website, which pages are most popular, and how we can improve user experience.

Preference Cookies:

Remember your settings and preferences, such as language, location, and communication preferences.

Marketing Cookies:

Used to deliver relevant advertisements and track campaign performance (only if you've opted in to marketing emails).

Managing Your Cookie Preferences

You can control or disable cookies through your browser settings:

  • Most browsers allow you to block or delete cookies
  • Disabling cookies may affect certain platform features
  • You can also opt out of specific third-party analytics tools

For more information about managing cookies, visit aboutcookies.org.

6. Your Rights

You have certain rights regarding your personal information under applicable privacy laws:

Right to Access

You can request a copy of all personal information we hold about you.

Right to Update

You can update your personal information at any time through your account settings.

Right to Delete

You can request deletion of your account and personal data at any time.

Right to Opt Out

You can unsubscribe from marketing emails at any time using the link in each email.

To exercise any of these rights, please contact us at [email protected] or use our Contact Form.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make material changes:

  • We will notify you via email of any significant changes.
  • The "Last Updated" date at the top of this policy will be revised.
  • For significant changes, we will post a notice on our platform before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of AeroRobust after any changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

General Inquiries

Send Us a Message

Contact Form

We will respond to your inquiry within 30 days. For data protection concerns, we aim to respond within 72 hours.

Terms of Service | FAQ / Support | Contact Support

Last Updated: March 2026

Have Questions About Your Privacy?

Our support team is here to help you understand how we protect your data.

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